Orders & Returns

Getting your new Vinrella

We believe in a good work/life balance for our employees. For this reason we don’t ship Vinrellas on Saturday, Sunday, or holidays.

Our Return Policy

Stuff happens, but we want you to satisfied.

We offer full refunds of the purchase price within 30 days of receipt for unused products with the hangtags still attached.

Step 1: Email info@vinrella.com to request a short “Returns” form.

Step 2: Watch your email for the Returns form that will come within a few business days. Remember, check your spam folder!

Step 3: Put the Vinrella snugly in a box with the completed, printed form and original purchase receipt.

Step 4: Ship to:

PO Box 17033
Sugar Land, TX 77496

Please note shipping charges are not refundable and returns will be refunded in the original method of payment. Returns are processed within five business days of being received.